Available for new opportunities

Diamond Lazo

Sales Representative & Bookkeeper

Professional with expertise in customer service, bookkeeping, and administrative support. Dedicated to delivering accurate financial records and exceptional client experiences.

San Fabian, Pangasinan, Philippines
+639074313725

About Me

I am a dedicated professional with a Bachelor of Science in Marine Engineering from Pimsat Colleges Dagupan City. Currently working as a Customer Service & Administrative Assistant at Igneous Rock Trading since July 2019, where I combine my technical background with strong interpersonal skills.

My expertise spans across bookkeeping, customer service, and administrative operations. I hold multiple certifications including Udemy Bookkeeping Certification and QuickBooks Online certifications, demonstrating my commitment to professional development and excellence in financial management.

I pride myself on attention to detail, strong organizational skills, and the ability to maintain confidentiality while managing sensitive financial data. My approach is deadline-driven and client-focused, ensuring that every task is completed with precision and professionalism.

Work Experience

Customer Service & Administrative Assistant
Igneous Rock Trading
July 2019 – Present
  • Assisted customers with inquiries, project updates, and service needs, ensuring a positive and professional experience
  • Prepared and issued official receipts for payments and transactions with accuracy
  • Coordinated with office staff and site teams to relay customer concerns and documentation
  • Maintained organized records of payments, invoices, and client interactions
  • Supported daily administrative tasks to help improve office efficiency

Skills

Attention to detail
Time management
Problem-solving
Communication skills (email/chat)
Confidentiality & data security
Ability to work independently
Organization & multitasking
Client communication & support
Deadline-driven

Education

Bachelor of Science in Marine Engineering

Pimsat Colleges Dagupan City

Completed a comprehensive program in Marine Engineering, developing strong technical knowledge, problem-solving abilities, and attention to detail that translate effectively to bookkeeping and administrative roles.

Get in Touch

I'm always open to discussing new opportunities and collaborations.

Reference

April Joyce Tamabadoc - Mentor, Bookkeeping

apriltambadoc@gmail.com

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